Refund policy

Returns & refunds
You can cancel your order and return items within 14 days of receiving them. To start, email milotrustz1@gmail.com with your order number.
For hygiene reasons, opened cosmetic products can’t be returned unless faulty.

Return postage: You pay the cost of returning items. If an item is faulty, we’ll refund your postage.

If an item arrives faulty or damaged, contact us within 7 days with a photo and we’ll replace or refund it.
Refunds go to your original payment method within 7 days of us receiving the return.